At IEP Fulfillment Services, we believe that when our clients access inventory information from our warehouse management system, what they view must be accurate.
Critical business decisions are driven by inventory status and availability. At IEP Fulfillment Services, we understand the importance of this statement as we take those extra steps with every touch of the client's inventory, working hard and working smart to ensure that inventory information remains sound.
Controlling tens of thousands of stock keeping units (SKUs) for dozens of clients is no easy task. Each day our Inventory guidelines, protocols, and most importantly, a company philosophy that each person take care of our clients' Inventory as if it were their own. It may take a little longer it may cost us a little more but the end result is credibility with each client, and the satisfaction that their inventory has been properly managed. When our clients succeed, we succeed and Inventory Management plays a critical role in this success.
At IEP Fulfillment Services, each department follows strict guidelines with checks and balances for receiving, put away, pulling orders, location replenishment and bin moves.
At IEP, each item we inventory and fulfill is assigned to one of three types of warehouse locations: Flow (pick and pack of individual units), Fixed (master cartons accessible at floor level) and Flex (bulk pallet location), and our inventory management system utilizes this logic to guide order pickers down the most efficient path to pull an order.
IEP Fulfillment Services also employs a dedicated Inventory Management team, with responsibilities for inventory put away, replenishment of pick locations and ongoing quality control (including cycle counts). IEP’s Inventory department follows written guidelines that pertain to inventory management. When errors are encountered, we immediately document the issue, correct data in the system and research the cause of the error. We don't stop until the issue is resolved, and our findings are used to either amend/improve procedures.